Information You Submit
A name, phone number, or address entered into a search form is sent to the outside provider that returns the result. Cleveland Residents Directory does not retain a copy of those searches on its own servers. If you contact us, we receive the contents of your message and use them to respond.
Automatic Technical Data
Hosting services maintain standard logs such as IP address, browser type, visited pages, and timestamps. We review that information in aggregate to maintain the service and understand which references are read. Cookies or similar tools may support basic analytics and advertising measurement where used.
How Limited Data Is Used
The limited data supports operation, maintenance, traffic measurement, and improvements to the reference. We do not sell visitor lists or create individual visitor profiles.
External Services and Links
Links lead to county and state portals, library collections, archives, and outside search services. The policy of the destination controls information submitted there, including information sent through sponsored search results provided by another company.
Service Providers and Disclosures
Providers that host or support the reference process its server logs. Analytics and advertising partners may receive the automatic data described above. We disclose information only when valid legal process requires it.
Safeguards and Retention
The reference uses an encrypted connection, and logs are retained only for the operational purposes described here. There are no user accounts, passwords, or visitor profiles maintained by this reference.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. Contact us if you believe a minor sent information, and it will be removed.
Your Information Choices
Depending on where you live, you may have rights to access, correct, or delete personal data that a website holds. Ohio has no verified broad consumer data-deletion or data-broker statute applicable to this reference. Because we keep little information, a request normally means checking the contact mailbox and server logs, then removing what is found. Use the Contact page to ask. Public records held by Ohio, Cuyahoga County, or Cleveland offices remain under the control of the appropriate custodian and its correction or redaction procedure.
Policy Changes
Updates will appear on this page. Continued use after a posted change indicates acceptance of the revised policy.